Virtual secretary

Your virtual secretary in Milan

Turnkey service active during extended hours

World Service, beside providing furnished offices for rent in Milan, is also the point of reference in the city for customizable virtual services, and it is particularly appreciated for the professional virtual secretary with dedicated response.

The secretarial services provided by business centres and coworking spaces are considered particularly useful by professionals and companies, as they recognise their high quality and very competitive cost in comparison with dedicated staff.

Our telephone answering services expertly handle incoming calls to your local number, enabling you to concentrate on what truly matters—growing your business. Our professional receptionists are trained to answer calls in your business name, transfer callers as needed, or take messages and relay them promptly.

Virtual secretariat Milan: what it is

Definition and configurability of the service

The Milan virtual secretarial service provided by World service is often seen as an excellent alternative to dedicated staff belonging to your company. The reason is that it is cheaper than managing an internally hired person, and it is possible to structure this convenient personalised telephone response according to your needs, simply paying for the actual use of the service, without making long-term commitments.

This way your personal secretary at the Business Center will always be available and will be able to manage your studio’s work peaks, supporting you during your staff’s holidays and sickness periods.

Another great advantage of the virtual secretary is certainly the flexibility with which you can activate and deactivate the service.

It is a completely different story, however, when it comes to dedicated staff, who will need to be trained, equipped with proper tools thus requesting more efforts in terms of costs and times, including less flexibility.

Virtual secretary: why is it so convenient?

Cost sharing and staff training

The virtual secretarial service is so convenient because the staff who handle your calls are balanced with a workload that often depends on many factors.

In particular, within our Business Center, several attendants take care of this activity, in order to guarantee continuity in the event of staff holidays or illness.

The secretarial team is trained and organised according to client’s needs, required skills, and workload, as well as to address unexpected problems.

Virtual secretary: what it is and definition

A virtual secretary aka “remote secretariat” is a telephone answering and secretarial service provided by a specialized external company, such as a Business Center.

The provider agrees a fee with the client for the selected service, and issues the detailed invoice is issued at the end of the established period of activity.

Consultancy and experience at your service

Request your quote: configure your virtual secretary with us

We are +30-year provider of virtual secretarial services like professional telephone answering and we excel in defining custom-tailored offers. Fill out our “request information form” or call us. We will be happy to help you boost your business.